Policies

Effective 6/1/2007

PRICES

Prices are subject to change without notice.

RETURNS

Grossman Wellness Center will accept returned products provided they are unopened and are in re-salable condition. Returned orders will be subject to a $10.00 processing fee, shipping cost, plus a 15% restocking fee. The products must be returned within 30 days of the date of purchase. Call 303-233-4247 for product return authorization.

REFUSALS

If you refuse an item that is delivered it will be returned to our distributor/ manufacturer/ or us if the return label has our address. Refused orders will be subject to a $10.00 processing fee, shipping cost, plus a 15% restocking fee.

INTERNATIONAL ORDERS

Due to the expense and added risk of international shipments we do not take international orders. We do not accept credit cards with an international billing address.

UNITED STATES ORDERS

Grossman Wellness Center does not ship to Postal Box (PO, APO, FPO) addresses. Delivery is currently only available to street addresses located in the Continental United States.

Privacy Policy:

WHAT INFORMATION WE COLLECT FROM YOU

For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name, browser agent, operating system, whether the consumer has visited our site before, but not the customer’s e-mail address.

We collect aggregate information on what pages consumers access or visit, as well as information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is only used to improve the content of our Web page and to notify consumers about special events and promotions. We do not sell consumer information to outside companies.

HOW WE USE “COOKIES”

We use cookies to record session information, such as items that consumers add to their shopping cart. We also record past activity at our site in order to provide better service when visitors return.

REASONS WE MIGHT CONTACT YOU

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail, writing to us, or visit our contact page.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by e-mailing us, writing to us, or visit our contact page.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by e-mailing us, writing to us, or by visiting our contact page.

AD SERVERS AND OTHER PARTNERSHIPS

We do not partner with or have special relationships with any ad server companies.

CHANGES TO OUR PRIVACY POLICY

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us, writing us, or visit our contact page.

HOW TO CHECK THE ACCURACY OF OUR RECORDS

Upon request we provide site visitors with access to financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by e-mailing us, writing us, or visit our contact page.

Upon request we offer visitors the opportunity to have inaccuracies corrected in their contact information, financial information, and transaction information. Consumers can have this information corrected by by e-mailing us, writing us, or visit our contact page.

OUR SECURITY PRACTICES

When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors on those web pages. We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you at our site.

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